COVID-19 Statement from the
Hanging Rock Animal Hospital Team

Beginning June 1, 2021, we are thrilled to allow clients back into our building!  While our waiting room will remain closed, we do ask that you wait in your car until a staff member escorts you into the building. You can check in via TeleVet or by calling us.

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The Governor of Virginia, following the new CDC guidelines, has lifted the mask mandate for fully vaccinated people. If you have proof of being fully vaccinated, you may come in with your pet for exams and not wear a mask. Clients and staff that are not able to, choose not to, or do not have proof of being fully vaccinated, will be required to wear masks that fully cover their mouth and nose. Clients are welcome to continue to wait in their car while we provide services to their pets, if they would prefer.

We are asking that clients please call or utilize TeleVet when picking up medications, as we will continue to bring them to your car, to limit congestion in the lobby.

  • In compliance with current law, everyone over the age of 5 that does not have proof of being fully vaccinated must wear masks that cover their mouth and nose.
  • If you are unable to wear a mask and are not fully vaccinated, we ask that you allow us to continue to provide services via curbside.
  • Due to the small size of our exam rooms, 1 client at a time will be allowed in an exam room. We have and will continue to make exceptions for euthanasia appointments.
  • Weather permitting, we will continue to offer the option of outside visits, providing exams and care as is practical outside of the building.
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IMPORTANT: Clients with Flu-like symptoms or who have COVID-19 or been in contact with someone who has COVID-19 are asked to reschedule any non-urgent veterinary appointments.

If you feel sick for any reason and have an urgent veterinary need, please call our office at 540-562-4596 for instruction before coming to the office.

Thank you for your patience and understanding while we have continued to strive to provide the awesome care for our patients and clients you have come to expect of us even during these difficult times, while also being committed to keeping our clients and team healthy.  AND Thank You for choosing Hanging Rock Animal Hospital!

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